With the advances in technology, many companies are now hiring remote customer service representatives to work from home. This trend has opened up a new avenue for job seekers who want to be able to work remotely and still have access to the same customer service jobs as those working in an office environment.
Companies are looking for candidates with excellent communication skills, problem-solving abilities, and a strong customer service background. With the right qualifications, candidates can find a variety of opportunities with companies that are hiring for remote customer service jobs.
Companies hiring for remote customer support positions offer competitive salaries, flexible hours, and a wide range of benefits. With the right qualifications and attitude, you can find a find a highly paid remote support job that allows you to work remotely while still providing top-notch customer service.
Amazon
Amazon hires remote customer service associates to help customers with their orders, returns, and general inquiries.
Amazon’s customer service teams provide support to customers for a wide range of products and services, including Amazon Prime, Amazon Web Services, and Amazon devices.
Amazon’s remote customer service jobs typically involve assisting customers with their orders, resolving issues and answering inquiries via phone, chat, or email. Some positions may require technical knowledge or experience, while others may focus on general customer support.
Sutherland
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. They combine human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
Sutherland offers a wide range of services including customer service, finance and accounting, human resources, analytics and insights, digital transformation, and more. They are hiring customer support personnel to work remotely and provide customer service to their clients
Randstad
Randstad is a staffing and recruiting company that provides outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing
ModSquad
ModSquad is a leading global provider of customer service, digital engagement, and content moderation solutions. It has been providing businesses with the tools and expertise they need to deliver exceptional customer experiences since 2008.
With ModSquad’s help, you can easily manage your customers’ inquiries and provide them with fast responses. You can also use their AI-powered platform to moderate user-generated content quickly and accurately. This will ensure that your brand is represented in a positive light on social media and other online platforms.
Ajilon
Ajilon now known as LHH, offers temporary and permanent recruitment and the placement of talent. Their areas of specialty include organizational leadership and support positions in HR, non-clinical healthcare, office administration and more.
TTEC
TTEC hires remote customer service representatives to provide customer support for various clients in industries such as healthcare, financial services, and technology.
Their aim is to help businesses achieve their goals by providing them with the best possible tools and services. They also offer training and development programs for employees so that they can stay up-to-date with the latest technologies. With TTEC’s help, businesses can improve their customer experience and increase their efficiency.
KellyConnect
KellyConnect hires remote customer service representatives to provide customer support for various clients in industries such as healthcare, telecommunications, and retail.
KellyConnect offers both part-time and full-time positions, with flexible scheduling options. They also offer a range of benefits, including medical insurance, paid time off, and employee discounts.
Aston Carter
Aston Carter is a global recruitment agency that provides tailored staffing solutions for a wide range of industries. Aston Carter is a workforce solutions company delivering world-class staffing services and innovative offerings to thousands of clients across the globe.
Drawing on their deep recruiting expertise and commitment to the talent experience, they extend the capabilities of industry-leading companies by providing solutions to address today’s business challenges.
Robert Half International
Robert Half International is a staffing and recruiting agency that often hires for customer service jobs on behalf of its clients. They offer both temporary and full-time positions, including remote customer service jobs.
The specific job requirements for remote customer service jobs through Robert Half International will vary depending on the client and industry. However, typical duties may include answering customer inquiries, processing orders and returns, and providing technical support. Some positions may require previous customer service experience or technical knowledge, while others may offer on-the-job training.
Telus International
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes.
Telus International offers its clients a wide range of services including customer service, technical support, analytics and insights as well as digital transformation solutions.
How to apply for a remote customer support job?
By following these tips, you can increase your chances of landing a remote customer support job that fits your skills and experience.
- Review the job requirements carefully: Make sure you meet the job requirements and qualifications before applying. If the job requires specific technical knowledge or experience, ensure you have it or are willing to learn it.
- Customize your application: Tailor your resume and cover letter to the specific remote job requirements and qualifications. Highlight any relevant skills and experience that make you a good fit for the job.
- Demonstrate your communication skills: In a remote customer support job, effective communication is key. Be sure to demonstrate your communication skills in your application, as well as during any interviews.
- Highlight your remote work experience: If you have previous experience working remotely, be sure to highlight it in your application. Employers value candidates who have demonstrated the ability to work independently and be productive in a remote setting.
- Be familiar with remote work tools: Familiarize yourself with the remote work tools and technologies that the job requires, such as chat or video conferencing software like Zoom. If you don’t have experience with these tools, be willing to learn.
- Show enthusiasm and positivity: Employers value candidates who are enthusiastic about the job and can maintain a positive attitude while providing support to customers.
- Be prepared for assessments and interviews: Some companies may require you to undergo assessments or prepare common interview questions. Be prepared for these and take the time to thoroughly research the company and its products or services.
Conclusion
These companies offer a range of remote customer support roles, from entry-level positions to more specialized roles that require technical knowledge or experience. It’s important to research the specific job requirements and qualifications for each company before applying. Further, you can review our guide to see how companies hire remote employees.
Overall, these companies are reputable and offer a range of remote customer support jobs. It’s worth checking their job listings regularly and applying for positions that match your skills and experience.
If you are searching for a remote job and don’t know where to look? DailyRemote is a remote job board that have the latest jobs posted in various categories to help you. Finally, join like-minded people in our LinkedIn community.